Privacy Policy

Effective Date: January 2025

1. Who We Are

Perfect Pour Services (“we,” “our,” or “us”) is a draft beverage service company based in Portland, Oregon. We install, maintain, repair, and clean draft systems for beer, cider, wine, coffee, kombucha, and other beverages.

Our website address is: https://perfectpourservices.com


2. Information We Collect

We collect only the information necessary to provide and manage our services, such as:

  • Contact details (name, phone number, email address)

  • Business or service location details (venue name, address, and access instructions)

  • Service-related notes (equipment descriptions, scheduling preferences, etc.)

We do not collect payment information or personal financial data through our website.


3. How We Collect Information

We collect information directly from you when you:

  • Submit a contact or client information form on our website

  • Email or call our office

  • Schedule or confirm services with us

We do not use cookies for advertising or analytics, and we do not allow public comments or user logins on our website.


4. How We Use Information

We use the information you provide to:

  • Schedule, manage, and complete service appointments

  • Communicate about estimates, invoices, and service details

  • Maintain internal service records for accuracy and safety

  • Improve the efficiency and quality of our operations

We do not sell, rent, or share your information with third parties for marketing purposes.


5. Information Sharing and Storage

Your data is stored securely within our internal systems and is accessible only to authorized Perfect Pour Services staff.

We may share limited information with:

  • Service providers who assist us in scheduling or billing (for example, Wholesail for payment processing or email notifications)

  • Regulatory authorities if required by law

All partners are expected to handle data responsibly and in accordance with applicable privacy laws.


6. Data Retention

We retain client information as long as necessary to provide ongoing services, maintain accurate service histories, or meet legal obligations. You may request that we delete or update your information at any time by contacting us (see Section 8).


7. Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute protection of information transmitted through the internet.


8. Your Rights & Contact Information

You may contact us at any time to:

  • Request access to your information

  • Ask for corrections or updates

  • Request deletion of stored data

Contact:
Perfect Pour Services
Email: support@perfectpourservices.com
Phone: 503-714-5020
Mailing Address: P.O. Box 90684, Portland, OR 97290


9. Updates to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with the updated effective date.

SMS Privacy & Cancellation Policy

Effective Date: January 2025

1. Privacy

We respect your privacy. By providing your phone number, you consent to receive SMS messages from Perfect Pour Services related to appointments, service updates, account notifications, and occasional promotional offers.

Your mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes. We use your phone number solely to deliver the services and communications you have requested.


2. Message Frequency

Message frequency may vary based on your interaction with our business. You may receive recurring messages depending on your service schedule and account activity.


3. Data Security

We implement industry-standard security measures to protect the confidentiality of your personal information, including your mobile number.


4. Opt-Out / Cancellation

You may opt out of receiving SMS messages at any time.

  • To unsubscribe, reply STOP to any message we send.

  • To rejoin, reply START or contact us directly.

  • For help, reply HELP or reach out to our support team.


5. Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.


6. Eligibility

You must be 18 years or older to opt in to SMS communications.


7. Changes to This Policy

We may update this SMS Privacy & Cancellation Policy from time to time. Any changes will be posted on this page with the updated effective date.